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Title
Text copied to clipboard!Account Supervisor
Description
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We are looking for an experienced and strategic Account Supervisor to lead client relationships and ensure the successful execution of marketing and advertising campaigns. This role requires a dynamic individual who can manage multiple client accounts, coordinate with internal teams, and deliver exceptional service that meets or exceeds client expectations. The Account Supervisor will act as the primary point of contact for clients, providing strategic guidance, managing budgets, and ensuring that projects are delivered on time and within scope.
The ideal candidate will have a strong background in marketing, advertising, or communications, with proven experience managing client relationships and leading cross-functional teams. You should be comfortable working in a fast-paced environment, handling multiple priorities, and maintaining a high level of professionalism and attention to detail. Strong communication and leadership skills are essential, as you will be responsible for mentoring junior team members and collaborating with creative, media, and strategy departments.
As an Account Supervisor, you will be expected to understand your clients’ business goals, develop strategic plans to achieve those goals, and translate those plans into actionable campaigns. You will monitor campaign performance, provide regular updates and reports to clients, and proactively identify opportunities for growth and improvement. Your ability to build trust and foster long-term relationships with clients will be key to your success in this role.
This position offers an exciting opportunity to work with a diverse portfolio of clients across various industries. If you are passionate about marketing, client service, and team leadership, and are looking for a role where you can make a meaningful impact, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage day-to-day client communications and relationships
- Lead the development and execution of marketing campaigns
- Coordinate with internal teams including creative, media, and strategy
- Monitor project timelines, budgets, and deliverables
- Provide strategic guidance to clients based on business objectives
- Prepare and present campaign performance reports
- Identify opportunities for account growth and upselling
- Ensure client satisfaction and retention
- Mentor and support junior account team members
- Stay current on industry trends and best practices
Requirements
Text copied to clipboard!- Bachelor’s degree in Marketing, Communications, or related field
- 5+ years of experience in account management or client services
- Strong understanding of marketing and advertising principles
- Excellent communication and interpersonal skills
- Proven ability to manage multiple projects simultaneously
- Experience leading cross-functional teams
- Strong analytical and problem-solving skills
- Proficiency in project management tools and CRM software
- Ability to work under pressure and meet tight deadlines
- Detail-oriented with strong organizational skills
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing client accounts?
- How do you handle tight deadlines and multiple priorities?
- What strategies do you use to ensure client satisfaction?
- Have you led cross-functional teams before? If so, how?
- How do you measure the success of a marketing campaign?
- Can you provide an example of a successful upsell or account growth?
- What tools do you use for project and client management?
- How do you stay updated on industry trends?
- Describe a time you resolved a conflict with a client.
- What motivates you in a client-facing role?
